Política de envío
Shipping and handling costs are not included in the price. You can view shipping costs after selecting your products by clicking on the shopping cart and choosing your shipping zone. There is also a minimum amount that qualifies for free shipping.
Please note that during promotional periods (sales, etc.), the conditions outlined in the previous paragraph may be modified. However, you can always check these conditions on our website or at the time of purchase.
Taxes and customs duties are not included in the product or order price. The carrier may charge customs duties upon delivery, in accordance with current regulations.
Once your shipment is on its way, a tracking number will be sent to you via email delivery confirmation. Please make sure that your shipping address is correct - we are unable to re-direct orders once they have been dispatched. You can track your order from within the link provided in your shipping confirmation email.
For security reasons, we do not guarantee delivery to P.O. boxes, hotels, aparthotels, residences, tourist apartments, transport agencies, logistics platforms, or similar locations, so it is essential that you provide us with the exact delivery address. Remember that it is the customer's responsibility to enter all the information correctly. If this is not the case, Choir lover will not be responsible for any delivery delays.
Shipments are handled by FedEx or DHL etc. Typical delivery times are 10 to 15 business days to all destinations. To avoid problems if you are not home at the time of delivery, we would appreciate it if you could provide us with a contact phone number where we can reach you.
If you do not receive your package within the expected delivery timeframes mentioned above, please contact our carrier Customer Service to get an update on the status of your order. For further assistance, you may also contact us. Any delays in delivery could be due to various reasons, including unforeseen circumstances, force majeure, and if the delivery area is located in rural or remote areas.
In the exceptional case that we do not have a product in your order, we will inform you and refund the corresponding amount.